More personal service
Our small size allows our culture and client interaction to stay personal and allows us to know and serve our clients' needs on a more personal level. You are never just an account number to us. You are, and will remain, a valued customer and we will never take your business for granted.
Commitment to lower costs
TCG seeks out and maintains relationships with low cost providers of quality service. The best example of this is our relationship with Interactive Brokers LLC. Interactive Brokers LLC commissions and custody fees are second to none in providing incredible service at an exceptionally low cost. These low costs mean you keep more of the gains we make on your behalf.
90 percent of all wealth advisors are bullish on the market 90 percent of the time. This bias exists to keep the client optimistic and involved, which keeps the fees and commissions coming in for the advisor. The reality is markets do go down and sometimes they go down hard and fast. At TCG we have a constant neutral bias which we feel is the best approach for our customers.
We weigh our investment models and philosophy to recent events
The recent financial crisis and the extraordinary measures taken by governments and central banks around the world have created a new paradigm for investors. As we go forward into the post-crisis world, many of the old theories and many of the old reliable correlations will cease to exist. That is to say the 21st century will be much different that the last century when it comes to risk management and protecting your wealth while still getting a return necessary to meet you life's goals.
We don't have a salesperson philosophy
Unlike many other registered investment advisors, TCG President Mark Riccordella is not a former broker or salesman. We do not try sell or up-sell services in an attempt to generate revenue. We are motivated only by our desire to grow our clients holdings through prudent investing. At TCG, we feel our products and service are our best and only sales tool.
We only make money when you make money
We do not charge sales fees, performance fees, or any other annual fees. Our compensation is solely based on the amount of assets under management (AUM).
We invest alongside our clients and never bet against them
The financial crisis revealed for the first time what many investors had suspected for many years. Investors were shocked as CEO after CEO of such firms as Goldman Sachs, Citigroup, Morgan Stanley and many other admitted during Congressional hearings that they did indeed bet against their own retail customers on a regular basis. They often took the other side of a trade in their proprietary accounts that were counter to what their advisors were telling their retail customers. This was a shocking scandalous admission. At TGC we never recommend or invest in any financial instrument that we would not feel comfortable investing in ourselves. In fact, 90 percent of the ownership's liquid/invested wealth is exclusively in the funds and fund of funds which we hold and recommend for our clients. We are truly in this together.